Landlords

Our fees are tailored to individual landlords, your situation and your properties. Because we are an independent agent, we have the luxury of offering you a bespoke service and fee structure.

We don’t hide additional charges in our small print. Your management fee will be an all-inclusive fee and will include, for example, condition reports and inspections. And we don’t put extra charges on our contractor’s bills. On a Let Only basis, your fee includes an Assured Shorthold Contract.

That’s up to you, and as long as your request doesn’t break any laws and isn’t discriminatory, we’ll try and find your ideal tenant. We discuss all prospective tenants with you and they will need to be approved before we start the referencing procedure.

All tenants are required to pass a referencing procedure. This is where we run checks to make sure their income is adequate to cover the rent, there’s no previous history of debts such as CCJs, and the previous landlord is happy. It also includes an identity check.

We use an external referencing company who will give us a simple pass or fail. This removes any personal feelings or judgments.

Yes, you will need written approval from your lender. This is as much to protect you as it is to protect your tenants. And it may require a change to the mortgage agreement.

There are a lot of regulations that affect the letting of your property and these change all the time. Our Guide to Lettings and Management explains most of the common ones, but if you have a specific enquiry, just drop us a line.

Don’t forget, if you are on a Fully Managed service you pay us to worry about regulations, so you don’t have to.

By law, all deposits must be protected and there are three approved schemes. We use The Deposit Protection Service for all our deposits and if you’re Fully Managed, it’s all included in the price.

There are no regulations or laws that require you to have an inventory or schedule of condition. But the onus is on you, as the landlord, to prove the condition of the property if there is a dispute. We would always recommend a full condition report and inventory on every let. It protects you and also shows that you’re a professional landlord.

If you are on a Fully Managed service, this is included. If you are on Let Only, we can arrange an inventory for an extra charge if you don’t want to supply your own.

The tenant pays for the utilities, unless otherwise agreed. If the property isn’t let, the utilities are your responsibility.

Talk to us. We are an independent company, so you will always be able to speak to one of the directors who will want to help solve any issues you have.

This is every landlord’s biggest worry. We always suggest talking to the tenant or even a visit to try and establish why they’ve stopped paying. If you’re on a Fully Managed service, this is what we will do. We’ll always try and establish a simple and easy way out of a non-payment situation and would recommend you do this as well.

If this can’t be achieved then don’t worry, we have pre-set fixed fee agreements with local solicitors and barristers that will deal with this on yours and our behalf.